Privacy protection

1. General information

This Privacy Policy (hereinafter: the Policy) describes what personal data we collect, how we process it and for what purposes we use it, as well as your rights related to your data.

Reta doo, Karlovac, Zagrebačka ulica 37, OIB 01201898816 (hereinafter: “Reta” or “we”) processes personal data of users of its services and visitors to www.reta.hr in accordance with applicable regulations governing the protection of personal data on data protection 2016/679).

We respect your privacy and process personal data fairly and lawfully, solely on the basis of valid legal grounds, or in accordance with your consent to the processing.

2. Manner and purposes of personal data processing

Promotional messages

Access to the website www.reta.hr is free and does not require registration. If you want to receive promotional messages about our products and services, you can choose to simply register your e-mail address in the web form, without the need to register. You can opt out of receiving promotional messages at any time by selecting the offered withdrawal option in the received promotional message.

Surveys and questionnaires

Through surveys and questionnaires, we collect information about your satisfaction with our products and other useful information to tailor it to your needs and for the purpose of promoting public relations. The results of the conducted surveys or questionnaires are exclusively summary and anonymous. To participate in surveys or questionnaires, you apply with your e-mail address via the web form.

Promotional sweepstakes and contests

We occasionally organize prize games and other competitions. We process personal data collected in this way exclusively for the purpose of realizing the prize game, ie competition (eg publishing the name of the winner to contact the winner, delivery of the prize, etc.). To participate in the prize game or competition, we need your name, surname, e-mail, contact phone number and address for delivery of the prize. If necessary, we may request additional information that will be defined by the rules of the prize draw or competition (eg account number).

We will delete the collected data after 6 months from the date of announcement of the winner. If you have agreed to receive promotional messages on the application form for the prize game or competition, you can opt out of receiving promotional messages at any time by selecting the offered option of withdrawing consent in the received promotional message.

Contacting

If you contact us with your inquiries, we process the data you provide to us solely to provide the requested information. After answering your inquiry, we will delete the submitted data. Personal data necessary to resolve a complaint about a product are kept for 12 months from the date of receipt in accordance with the regulations governing consumer rights.

Open job applications

The data you send us through open job applications are processed exclusively for the purpose of performing the selection procedure for employment, and are kept for two years.

3. Recipients of personal data

Reta will pass on your personal data to other recipients solely on the basis of a legal obligation, ie a justified request of an authorized public body (eg courts).

If necessary, personal data will be passed on to reliable partners (processors) for the purpose of providing customer support, maintaining an information system, market research or similar needs with mandatory confidentiality and data protection measures.

4. Protection of personal data

We process the collected personal data with the obligatory application of appropriate legal, technical and organizational security measures in order to prevent any unauthorized processing of data. Access to your personal information is limited to those employees who need this information to provide our services. We continuously educate our employees about the importance of data confidentiality and privacy and protection of your data. We collect only those data that are necessary for the subject processing and do not keep them longer than necessary, ie determined by legal regulations.

5. Your rights

You can request information from us at any time about the processing of your personal data and request the exercise of the following rights:

the right to access data relating to you

correcting or supplementing your personal information to always be accurate

deletion of personal data (if there are no justifiable reasons for keeping data)

restriction of personal data processing, e.g. when you object to the accuracy of personal information, and for a time until we verify its accuracy

withdrawal of consent for data processing (eg for receiving promotional messages)

If you believe that any of your rights have been violated, you can file a complaint with the Agency for Personal Data Protection by contacting:

Martićeva ulica 14, HR – 10 000 Zagreb, email: azop@azop.hr

6. Contact for personal data protection

Requests, complaints or inquiries related to the processing and protection of personal data can be sent to the e-mail address reta@reta.hr or info@reta.hr In accordance with applicable legal regulations governing the protection of personal data, each request / inquiry will be resolved. as soon as possible, and at the latest within 30 days of receipt. When contacting and making such requests, we will use reasonable efforts to verify your identity and prevent unauthorized processing of personal information.

Personal Data Protection Officer

Reta d.o.o. Zagrebačka ulica 15K HR – 47000 Karlovac tel. 047/638 220 fax. 047/637 766 reta@reta.hr

7. Rules for the protection of personal data of other websites / third parties of third parties

On this page you will find links to other websites or portals. The rules on personal data protection on these portals may be different from these Rules. On our site we can also offer you the features of social networks that allow you to share personal information on social networks. Therefore, we ask you to familiarize yourself with the rules on personal data protection that apply on the pages of another portal or social network or by third parties.

In the event of a change to this Policy, we will notify you on this page and update the date of the privacy policy change below as follows.

These Rules were last amended on May 24, 2018. year.